Privacy Policy

Effective Date: September 29, 2026
Last Updated: September 29, 2026

FERMAI LLC, doing business as HR MIAMI USA ("HR MIAMI USA," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you provide when you visit or use www.hrmiamiusa.com.

This Privacy Policy explains what personal information we may collect, why we collect it, how we may use or share it, and the privacy rights available to you under applicable law, including Florida law where applicable.

1. Who We Are

Legal Name: FERMAI LLC
Business Name: HR MIAMI USA
Principal Business Address:
2950 SW 77th CT
Miami, FL 33155
United States

Email: info@hrmiamiusa.com
Phone: +1 305 833 7389
Florida Entity Filing Number: L25000407054 (Thank you letter – FERMAI LLC)

For privacy-related questions or requests, please contact us using the information above.

2. Information We Collect

We collect only the personal information reasonably necessary to operate our website, respond to inquiries, provide requested real estate services, and communicate with you.

Depending on how you interact with HR MIAMI USA, this may include:

• Name.
• Email address.
• Telephone number.
• Property address or location.
• Information you provide regarding your real estate requirements.
• Information contained in messages or inquiries you voluntarily submit.
• Information necessary to provide requested real estate or property-related services.
• IP address and basic technical information.
• Browser, device, and website usage information.
• Information collected through cookies and similar technologies.

We do not request sensitive personal information through ordinary website contact forms unless it is reasonably necessary for a specific service and permitted by applicable law.

Florida law requires covered controllers to limit personal-data collection to information that is adequate, relevant, and reasonably necessary for the disclosed purposes.

3. How We Collect Information

We may collect information:

• When you submit a contact form.
• When you request information about a property.
• When you contact us by email or telephone.
• When you request a property viewing or other service.
• When you communicate with us regarding a real estate transaction.
• Automatically through our website, cookies, analytics, and similar technologies.
• From service providers or business partners where permitted by applicable law.

You may browse most areas of our website without directly providing personal information.

4. How We Use Your Information

We may use personal information to:

• Respond to your inquiries.
• Provide information about properties and real estate opportunities.
• Arrange property viewings and appointments.
• Provide requested real estate services.
• Communicate with you regarding a property or transaction.
• Maintain business and transaction records.
• Improve our website and services.
• Maintain website security.
• Detect and prevent fraud, misuse, or unauthorized activity.
• Comply with applicable legal obligations.
• Protect our legal rights.
• Send marketing communications where permitted by applicable law and, where required, with the appropriate opt-out mechanism.

We will not use personal information for purposes that are materially incompatible with the purposes disclosed in this Privacy Policy without providing appropriate notice where required by law.

5. Real Estate Services

If you contact HR MIAMI USA regarding the purchase, sale, rental, management, or other real estate services, we may use the information you provide to facilitate the service requested.

Where reasonably necessary, information may be shared with parties involved in the relevant transaction or service, such as:

• Property owners.
• Buyers or sellers.
• Tenants or prospective tenants.
• Real estate professionals.
• Attorneys.
• Title and closing companies.
• Mortgage or financing professionals.
• Inspectors.
• Insurance professionals.
• Property managers.
• Contractors or other service providers.

Only information reasonably necessary for the relevant purpose will be shared, subject to applicable law.

6. Information Sharing

We may share personal information with service providers that assist us with:

• Website hosting.
• Information technology.
• Email communications.
• Customer relationship management.
• Website analytics.
• Marketing services.
• Property management.
• Transaction-related services.
• Professional, legal, accounting, or administrative services.

We may also disclose information when required by law, legal process, court order, governmental authority, or when reasonably necessary to protect our rights, property, users, or business.

We do not sell personal information as a general business practice.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

• Operate the website.
• Maintain security.
• Remember preferences.
• Understand website traffic and usage.
• Improve website performance.
• Measure the effectiveness of marketing activities.

Third-party services used on the website may also use cookies, pixels, tags, or similar technologies.

You can control certain cookies through your browser settings and, where available, through our website's cookie controls.

If our use of cookies or similar technologies involves targeted advertising or another activity subject to a statutory opt-out right, we will provide the applicable disclosure and opt-out mechanism required by law. Florida's privacy notice requirements specifically require disclosure where personal data is sold or processed for targeted advertising.

8. Your Florida Privacy Rights

Where the Florida Digital Bill of Rights applies to your personal data, you may have the right to:

1. Access your personal data and obtain confirmation as to whether we are processing it.
2. Correct inaccuracies in your personal data.
3. Delete personal data provided by or obtained about you, subject to applicable exceptions.
4. Obtain a copy of certain personal data in a portable and, where technically feasible, readily usable format.
5. Opt out of targeted advertising, where applicable.
6. Opt out of the sale of personal data, where applicable.
7. Opt out of certain profiling that produces a legal or similarly significant effect.
8. Opt out of certain processing of sensitive data, where applicable.

These rights are subject to the conditions and exceptions established by Florida law.

9. How to Exercise Your Privacy Rights

You may submit a privacy request through either of the following methods:

By Email
info@hrmiamiusa.com

By Mail
FERMAI LLC / HR MIAMI USA
2950 SW 77th CT
Miami, FL 33155
United States

Florida law requires covered controllers to provide at least two secure and reasonably accessible methods for submitting consumer privacy requests.

You do not need to create a new account to exercise applicable privacy rights.

We may request information reasonably necessary to verify your identity and protect your personal information from unauthorized disclosure.

Please do not send Social Security numbers, tax identification numbers, passwords, financial account credentials, or other highly sensitive information by ordinary email unless specifically requested through a secure process.

10. Response to Privacy Requests

We will respond to a verified privacy request without undue delay and generally within 45 days of receiving the request.

When reasonably necessary because of the complexity or number of requests, the response period may be extended once by an additional 15 days, with notice explaining the reason for the extension.

Requests are generally handled without charge at least twice in a 12-month period, subject to the exceptions provided by applicable law.

11. Appeals

If we decline to take action on a privacy request where an appeal right applies, you may appeal our decision by contacting:

info@hrmiamiusa.com

The appeal process will be handled in accordance with applicable Florida law.

Florida law requires a controller subject to the Florida Digital Bill of Rights to provide an appeal process and to communicate the result of an appeal in writing within 60 days of receiving the appeal.

12. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or misuse.

No electronic transmission or storage system can be guaranteed to be completely secure.

Florida law requires covered entities to take reasonable measures to protect electronic data containing certain categories of personal information.

If a security breach occurs that triggers a legal notification requirement, we will provide notice as required by applicable law.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing requested services.
• Managing real estate inquiries and transactions.
• Maintaining business records.
• Complying with legal obligations.
• Resolving disputes.
• Enforcing agreements.
• Protecting our legal rights.

When personal information is no longer reasonably necessary and no legal or business requirement requires its retention, it will be deleted, destroyed, or deidentified as appropriate.

14. Children's Privacy

Our website is not directed to children under 13.

We do not knowingly collect personal information from children under 13 through our website.

If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

15. Third-Party Websites

Our website may contain links to third-party websites, including property portals, social media platforms, mapping services, advertising platforms, or other external websites.

HR MIAMI USA is not responsible for the privacy practices or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

16. International Users

HR MIAMI USA is based in Florida, United States.

If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where we or our service providers operate.

By using our website or providing information to us, you acknowledge this possibility, subject to applicable law.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable law.

The updated version will be published on this page together with a revised "Last Updated" date.

Where applicable law requires additional notice, we will provide such notice.

18. Contact Us

For questions concerning this Privacy Policy or your personal information, please contact:

FERMAI LLC
HR MIAMI USA
2950 SW 77th CT
Miami, FL 33155
United States

Email: info@hrmiamiusa.com
Phone: +1 305 833 7389
Website: www.hrmiamiusa.com